Returns & Exchanges

At Betts, we want you to love your new shoes, which is why we offer a flexible 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a complete refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn shoes in their original box and secure them inside a mailing satchel to protect the packaging during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your parcel to any authorized postal service location and keep your tracking receipt until your refund or exchange is processed.