Frequently Asked Questions
Everything you need to know about shopping with Betts.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific brand dimensions for the best fit.
Can I track my order after it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options like Afterpay and Klarna.
Are your products ethically sourced?
At Betts, we are committed to sustainability. We work closely with our suppliers to ensure fair labor practices and the use of high-quality, durable materials.